| This website, www.alleviosolutions.com ( “Site”) is owned and operated by Lynn Chia Enterprise Pte Ltd (“LCEPL,” “we,” or “us”). We are registered in Singapore under the Business Registration Number UEN202004135C with the registered address at 22 Sin Ming Lane #06-76 Midview City Singapore 573969. We provide content on this Site subject to the following terms and conditions (the “Terms”). We may periodically change the Terms, so please check back from time to time. Please read these terms of use carefully before you start to use and/or access this Site. If you do not agree to any part of these Conditions, please do not use and/or access this Site. By accessing and using this Site, you agree to these Terms.
INTELLECTUAL PROPERTY All content and functionality on the Site, including texts, remarks, structures, graphics, logos, illustrations and images reproduced on the Site is the exclusive property of LCEPL controlled and regulated by Singapore and International copyright laws as well as by intellectual property throughout the whole world. Any reproduction of this Site, whether in whole or in part, is strictly prohibited without prior agreement. All rights not expressly granted are reserved.
USE OF SITE CONTENT LCEPL hereby grants you a non-exclusive, non-transferable license for the term hereof to access and display the content displayed on the Site (the “Site Content”) on any single computer solely for your personal, business use, provided that you do not modify the Site Content in any way. You may not otherwise reproduce, modify, distribute, transmit, post, or disclose the Site Content without LCEPL’s prior written consent. You agree that you will not refer to or attribute any information to us in any public medium (e.g., press release, Web sites) for advertising or promotion purposes, or for the purpose of informing or influencing any third party and that you will not use or reproduce any information, or imply any endorsement by or relationship with us without prior permission from us.
USER POSTINGS You acknowledge and agree that we shall own and have the unrestricted right to use, publish, and otherwise exploit any and all information that you post or otherwise publish on the Site in postings, survey responses, and otherwise, and you hereby waive any claims against us for any alleged or actual infringements of any rights of privacy or publicity, moral rights, or rights of attribution in connection with LCEPL’s use and publication of such submissions. You covenant that you shall not post or otherwise publish on this Site any materials that (a) are threatening, libelous, defamatory, or obscene; (b) would constitute, or that encourage conduct that would constitute, a criminal offense, give rise to civil liability, or otherwise violate law; (c) infringe the intellectual property, privacy, or other rights of any third parties; (d) contain a computer virus or other destructive element; (e) contain advertising; or (f) constitute or contain false or misleading statements. We do not and cannot review all information posted to the Site by users and is not responsible for such information. However, we reserve the right to refuse to post and the right to remove any information, in whole or in part, for any reason or for no reason.
NOTICES OF INFRINGEMENT AND TAKEDOWN BY LCEPL We prohibits the posting of any information that infringes or violates the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity. If you believe that your intellectual property right (or such a right that you are responsible for enforcing) is infringed by any content on the Site, please write to us at the contact information provided at the end of this document, giving a written statement that contains:
We will remove any posted submission that infringes the copyright or other intellectual property right of any person after duly verifying such claims.
ACCEPTANCE AND CONFIRMATION OF ORDER By placing an order through our Site or on the telephone, you warrant that you are legally capable of entering into binding contracts. By confirming your order through payment for the price of the products or services make the order final, any amendment of the order must be completed within 24 hours from time of purchase and is subjected to approval by us thereafter. Your online order constitutes an offer to us to buy our Services and/or Products, the conclusion of the contract is only effective after confirmation of the order by us, by sending you an email to the email address you provided. We reserve the right to cancel or refuse to accept any order from you with whom there is a dispute concerning payment of a previous order or who, in LCEPL’s opinion, presents any form of risk. Any information given by you remain your sole responsibility and any anomalies generated by you may not be borne by us nor shall we be liable for any loss or damage occasioned thereby, in the event that it becomes impossible to carry out the order and achieve a successful outcome. UNAVAILABILITY OF PRODUCTS LCEPL reserves the right to change the product range at any time and from time to time. Certain offers may have a restricted period of validity that will be indicated for each product or product range. We undertake to honour orders received on this Site only within the limits of available stocks. In rare cases, a product that is shown as available on this Site may become unavailable after definite registration of the order. In the event that one or several products ordered become(s) unavailable within the time period indicated, we undertake to inform the client of this fact as quickly as possible by email. The order shall be automatically cancelled, and the client is reimbursed within 30 days at the latest following full settlement of the amount paid, except where the client expressly wishes to switch his/her order to a substitute product advised by us. The client agrees and acknowledges that no penalty shall be applied for such cancellations and that subject to the above, receipt of reimbursement of the amount paid by the client shall be conclusive, and the client waives all rights to claim any penalty or other costs from us. Schedule of delivery of Services and/or Products ordered online will be communicated after the order is confirmed by us. You are obliged to make payment in FULL by the payment option you select when you check out your orders. PAYMENT (SECURE TRANSACTIONS) Online payment is made available to you via secure payment gateway. You accept that your account is debited for the total amount due at the time of the order. Depending on the type of card, you will provide your card number, its expiry date and security code, then validates this data accordingly. Payments made online shall be carried out in real time by way of the secured payment system of our appointed bank – the bank validates if the payment is completed by delivering a transaction number or advises that the transaction has been refused (as the case may be). After payment has been validated by the banking organisation, the order is accepted by the LCEPL who confirms acceptance of the order to you by email. You are to undertakes to personally use the bank card of which he/she is the registered holder. In the event of fraudulent use, we cannot be held liable. In the absence of payment by the bank, or a refusal by the banking centres to make payment, the order shall be automatically cancelled, and you are informed by email. The products remain the property of LCEPL until it receives full payment of the price.
OUR REFUND POLICY All refunds, unless due to unforeseen circumstances will usually be completed using the same method originally used to pay. We will process the refund as soon as possible.
*1 Products returned by you because of a defect or within the seven-day cooling-off period will be refunded in full after delivery costs have been deducted. *2 A claim by you of short quantity supply shall be notified to us within 2 days from the day of receipt. If you do not notify us accordingly, we shall have no liability in respect of such shortfall, and you shall be bound to pay the price as if the Products had been delivered in accordance with the Contract.
OUR STATUS We may provide links on this Site to the websites of other companies, whether affiliated with us or owned, operated, or controlled by us, including third party payment system providers. We cannot give any undertaking that the products you purchase from companies to whose website we have provided a link will be of satisfactory quality. You acknowledge and agree that we are not responsible for the content, privacy policies, or practices of such third-party websites or the companies that own them. You expressly relieve us from any and all liability arising from your access and use of any third-party website.
OUR LIABILITY We warrant to you that any Service or Product purchased from us through this Site is of satisfactory quality, our liability in connection with any Service or Product purchased through our Site is strictly limited to the purchase price of that Service or Product. No Liability for Indirect or Consequential Losses. To the maximum extent permitted under applicable law, LCEPL shall not be liable to any user of the Site or any other person for any direct, indirect, special or consequential loss or damage (including, but not limited to, damages for loss of profits, loss of data or loss of use) arising out of or related to the use, inability to use, performance or failure of this Site or any materials posted therein, or any information contained therein or stored or maintained by us, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
EVENTS OUTSIDE OUR CONTROL We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
INDEMNITY By using and/or accessing the Site, you agree to indemnify, hold harmless and defend us and our partners, affiliates, subsidiaries, advertising agencies, agents and their employees, officers, directors, and representatives from any claims, losses, damages, liabilities, costs and/or expenses, including but not limited to attorneys’ fees, arising directly or indirectly from your access of and or use of this Site, including without limitation, any claims of infringement of a third party’s rights, any assertion and enforcement of our rights under these Conditions and any breaches of your obligations under these Conditions.
WAIVER If we fail, at any time during the term of a Contract, to insist upon the strict performance of any of your obligations under the Contract or any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
SEVERABILITY Each of the provisions of these Conditions is severable from the other(s). If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
ENTIRE AGREEMENT These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. We acknowledges that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other and that nothing may be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms and Conditions. Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms and Conditions.
OUR RIGHT TO VARY THESE TERMS AND CONDITIONS We may at any time in our sole discretion amend or vary any provision of these Conditions by publication on the Site. If you do not consent to such variation or amendment, you should not use or access the Site. If, following such amendment or variation, you continue to use or access the Site, you shall be deemed to have irrevocably consented to such amendment or variation and to have agreed to be bound thereby. There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information if any information on the Site is inaccurate at any time without prior notice. You will be subject to the Privacy Policies and Terms and Conditions in force at the time that you order Service or Products from us, unless any change to those Privacy Policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those Privacy Policies or these Terms and Conditions before we provide you with the Order / Delivery Confirmation (in which case LCEPL have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
PROHIBITION OF SALES OUTSIDE THE NETWORK The products are intended to be sold exclusively through our distribution networks. It is therefore strictly prohibited to buy products for resale purposes outside of our networks, in particular, through websites. Over and above an infringement of our brands and the integrity of our products, such acts may involve the legal and criminal liability of their perpetrators, where appropriate.
APPLICABLE LAW AND DISPUTES The Terms & Conditions, and any disputes arising from or under the Terms & Conditions, shall be governed by Singapore law. You agree to submit to the exclusive jurisdiction of the courts of Singapore regarding any such dispute. A person who is not a party to Terms & Conditions shall have no right under the Contract (Rights of Third Parties) Act to enforce any part of Terms & Conditions.
CONTACT US If you have questions about this Term and Condition, please contact us by e-mail at support@alleviosolutions.com. Updated 01 February 2021. |