Privacy Policy

 

Lynn Chia Enterprise Pte Ltd  (“LCEPL”, “we,” or “us”) is committed to ensure that your privacy is protected, we will not collect your personal data without your consent. We value your privacy and will collect, use or disclose your personal data only in accordance with this Privacy Policy.

This privacy policy sets out how Lynn Chia Enterprise Pte Ltd uses and protects any information or personal data collected when you use this website, www.alleviosolutions.com (“Site”). “Personal Data” refers to data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which the organisation has or is likely to have access. This is as per defined in the Personal Data Protection Act 2012 (PDPA) in Singapore.

To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies.

Please read the Privacy Policy carefully before you start to use this Site. By using this Site or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Site.

 

MINORS

This Site is not intended for individuals under the age of majority in your country, state or province of residence (‘Minor’), or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use the Site.

No Minor may provide any information to or on the Site. We do not knowingly collect personal information from Minor. If you are a Minor, do not use or provide any information on this Site or on or through any of its features/register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learnt that we have collected or received personal information from a Minor, we will delete that information. If you believe that we might have any information from or about a Minor, please contact us at support@alleviosolutions.com.

 

WHAT PERSONAL DATA DO WE COLLECT.

The Personal data we collect depends on the purposes for which we require the personal data and what you have selected to provide. This may include your name, address, contact information (e.g. telephone number and email address), identification number, photograph, video image and any other information that may identify you or is personal to you.

As you navigate through this Site, we may use automatic data collection technologies including Google Analytics to collect certain general information about your equipment, browsing type and actions, location, your traffic pattern through the Site, and any communications between your computer and this Site.

The information collected automatically is used for statistical data and will not include personal information. We use this data to improve the Site and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

 

HOW DO WE COLLECT PERSONAL DATA.

We collect personal data relevant to our relationship with you. We may collect your personal data directly or indirectly through various channels, including when:

 

USAGE OF DATA COLLECTED

We use information you provided to us for purposes of presenting contents to you, to deliver the requested product and/or service, carry out any contract between you and LCEPL, providing customer service, improve our overall performance to you, communicate with you, and to provide you with offers, promotions, and information.

From time-to-time, we may use the information you provide to us to advertisements to you that are tailored to your personal characteristics, interests, and activities, make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.

 

DISCLOSURE OF PERSONAL DATA

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action unless we have your permission or are required by law to do so.

We may disclose your personal information to:

Any updates made to your Personal data with us may not be updated with our third-party service providers, agents, and other organisations you had signed up through our links. You are required to liaise with them separately.

 

HOW DO WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this Site.

 

EXTERNAL WEBSITES

Our Site may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

This privacy policy only applies to this Site.

 

EMAIL INFORMATION

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register on our website, sign up through any of our forms using your email address or make a purchase on this Site. For further information see the email policies below.

 

EMAIL POLICIES

We are committed to keeping your e-mail address confidential. We will not disclose your email address to any third parties except as allowed in the section titled DISCLOSURE OF PERSONAL DATA.  We maintain the information you send via e-mail in accordance with applicable federal law.

We also comply with the SPAM Control Act Singapore and CAN-SPAM Act, all e-mail messages will contain concise information as required information according to each and on how to opt-out of receiving communications from us using the unsubscribe option located at the bottom of any e-mail you receive from us at any time. This way, users who no longer wish to receive our newsletters or promotional materials may opt-out or select specific type of communications using the options.

 

RETENTION OF PERSONAL DATA

We keep your personal data only for so long as we need the data to fulfill the purposes we collected it for, and to satisfy our business and legal purposes, including audit, accounting or reporting requirements.

 

WITHDRAWAL OF PERSONAL DATA

If you have previously agreed to us using your personal data for direct marketing purposes, you may change your mind at any time by writing to or emailing us to support@alleviosolutions.com.

Depending on your request, this may or may not impact our service to you.

 

ACCESS AND CORRECTION OF PERSONAL DATA

You have the right to access and update your Personal Data at any time. If you would like to correct or review the Personal Data we have about you, you can let us know by contacting us at the email listed below. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

 

POLICY CHANGES

Any changes or updates we make to our privacy policy will be reflected on this page.

We will review and update the necessary in this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify our users of any changes pertaining to how we treat our users’ personal information via e-mail and/or through a notice on the Site’s home page.

The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this privacy policy to check for any changes.

 

CONTACT US

If you have questions about this Privacy Policy, please contact us by e-mail at support@alleviosolutions.com.

Updated on 01 February 2021.